FAQ

Hi! We hope our frequently frequently asked questions can clarify a few things you might be wondering about.

If not, we want to hear from you! Please contact us on hello@ciranda.com.au and we shall have an answer for you as soon as possible.

FAQ

All depends. Based on x calculations, you can save up to 70% on baby clothes by renting them with us. As we are providing high quality garments, we want to encourage a mindful approach to clothing your little one.
Make some suggestions of how many garments parents need.
When clothes no longer can be fixed or reproposed, we send them to http://www.upparel.com.au. These guys do an amazing job recycling textile waste. To give you an idea, up until 20 October 2020, theyโ€™ve saved 1,009,205 items from landfill and prevented 435,020 Kgs of greenhouse gases from polluting our atmosphere
The wonderful LaundrLab (www.laundrlab.com.au) keep our clothes clean. They're a modern sustainably focused laundry based in Potts Point, Sydney. Their equipment has the highest water and energy efficiency on the market. Their innovative detergent is made from renewable plant resources rather than oil based ingredients, is readily biodegradable and is an environmentally responsible choice. It also happens to be the only Australian detergent with a GECA certification (geco.eco).
The garments in the bundles are made by different manufacturers. We recommend that you check out the label in each and wash the garment in accordance with the directions provided. We'll also provide you with recommendations on how to best care for your bundle upon ordering. Here is a link to further information on how to best wash and dry your Ciranda bundle: http://www.ciranda - include a page on how to clean them.
We know that babies get into everything and have taken this into account in advance, don't worry about it. We also know that if you've found Ciranda, you see value in what we do, which is being mindful about how we use baby clothes. We know you'll be careful with certain food, drink and activities that could seriously damage the garments. Upon ordering, we will enclose recommendations on how to care for your bundle, including cleaning instructions and tips on things to be wary of. If clothes are irreparably damaged or lost, the cost to replace will be x. If they turn up later, you will be fully refunded.
We thought about it but then asked ourselves, why reinvent the wheel? There already are so many wonderful Aussie brands, big and small, that share our values. They know way more about making awesome baby clothes that are loved worldwide than we do. We decided that it would be better to support them by offering another way for Aussie parents to access their amazing wares.
There's no way you won't like your bundle ๐Ÿ™‚ But if you do, send it back within 48 hours and we will refund you the full amount. No hard feelings.
If the size you requested donโ€™t fit your baby, please email us on hello@ciranda.com.au as soon as you noticed it. Please provide as much detail as possible so we can work with you to get the size right ๐Ÿ˜Š